Current Openings:
Reno – A/R Follow-up Team Account Representative
Reports To: Billing Supervisor or Billing Manager
Summary: Responsible for managing aging of client accounts. Contacts payors as necessary to reslove issues and obtain payments. Completes other tasks as necessary.
List of Essential Job Functions:
- Works account aging
- Works correspondence
- Sends tracer claims at 6 weeks for primary insurance and at 8 weeks for secondary insurance
- Answers questions from patients, insurance companies and co-workers
- Identifies and resolves patient billing complaints
- Prepares, reviews and sends patient statements
- Works with patients to establish payment plans; Follows and reports status of delinquent accounts
- Prepares information for the collection agency
- Performs various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers
- Conducts self in accordance with company policies, procedures and handbook
- Maintains strict confidentiality and adheres to all HIPAA guidelines
Minimum Requirements:
- High School Diploma or GED
- Knowledge of medical billing, basic coding and collection practices
- 2-4 years medical billing experience specifically in the area of A/R follow-up
- Knowledge of medical billing software
- Knowledge of business office procedures
- Ability to operate a computer and basic office equipment
- Ability to operate a multi-line telephone
- Skills in answering a telephone in a pleasant and helpful manner
- Knowledge and appropriate use of medical terminology
- Ability to establish and maintain effective working relationships with patients, co-workers, supervisors, and managers
- Must be well organized and detail-oriented
Interested candidates should upload resumes to the Human Resources Director. No phone calls please.
